Your privacy is our priority. Find out exactly how Borneo 77 collects, uses and protects your personal data — in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that form the foundation of our Privacy Policy in protecting Malaysian players' data
All your personal data and financial transactions are protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions, including Maybank and CIMB.
Borneo 77 has never and will never sell, rent, or share your personal data with any third party for marketing or commercial purposes without your explicit consent.
The Borneo 77 Privacy Policy is designed and regularly updated to ensure full compliance with Malaysia's Personal Data Protection Act 2010 — the primary privacy law safeguarding Malaysians.
Your personal data is accessible only to Borneo 77 staff with a direct need as part of their role. All access is logged and monitored by our internal security team.
You have the full right to access, correct, transfer, or request deletion of your personal data at any time. Your request will be processed within 14 business days.
In the event of any security breach involving your data, Borneo 77 is committed to notifying you within 72 hours and taking immediate action to mitigate the risk.
At Borneo 77, we understand that trust is the foundation of our relationship with every Malaysian player. When you register and use our online betting platform, you are entrusting us with your personal information — and we do not take that responsibility lightly.
This Privacy Policy ("Policy") clearly and transparently describes how Borneo 77 collects, processes, stores, protects, and — under certain circumstances — shares your personal data. This document was drawn up in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best standards in data management.
By using the Borneo 77 platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read together with Terms & Conditions which together form the entire agreement between you and Borneo 77.
If you have any questions about how we handle your personal data, contact us at support@borneo77.my — we're here to help.
Borneo 77 only collects data that is strictly necessary to provide safe, responsible and quality online betting services to Malaysian players. We do not collect excessive or irrelevant data.
Borneo 77 never collect your full credit card number, banking PIN or e-wallet password. All financial transactions are processed directly through secure payment gateways provided by DuitNow FPX and Touch 'n Go.
The personal data we collect is used solely for lawful and transparent purposes. Borneo 77 uses your data for the following:
Borneo 77 uses your betting activity data to identify signs of problem gambling and — where necessary — reach out to you with relevant information Responsible Gaming. This is part of our commitment to the well-being of Malaysian players.
Borneo 77 does not sell, rent or trade your personal data to any third party. However, under the following limited and controlled circumstances, we may share your data:
We work with carefully selected third-party service providers to help operate the platform. These providers may only use your data in accordance with our instructions and are not permitted to use it for any other purpose. This includes:
Borneo 77 may be required to disclose your personal data if mandated by Malaysian law or a valid court order — for example, in investigations related to money laundering, fraud, or other financial crimes. In such situations, we will comply with legal requirements while making every effort to protect your privacy rights to the extent possible.
In the event of a merger, acquisition, or sale of Borneo 77 assets, user data may be transferred as part of that transaction. In such cases, you will be notified in advance and the same or a stricter Privacy Policy will continue to apply.
All third-party service providers we engage are required to sign a data processing agreement compliant with Malaysia's PDPA before they can access any Borneo 77 user data.
Borneo 77 continuously invests in security infrastructure to keep your personal data protected at all times. Our security measures cover multiple layers of protection:
While we take all reasonable precautions, no system is 100% foolproof. You are also responsible for keeping your account password secure. Never share your login credentials with anyone.
The Borneo 77 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security and analyse platform performance. Below are the types of cookies we use:
You can manage your cookie settings through your web browser. Disabling optional cookies will not affect the core functionality of the Borneo 77 platform, but may reduce the personalisation of your experience.
Borneo 77 retains your personal data only for as long as necessary to fulfil the purpose of collection and to meet our legal obligations. Below is a guide to our retention periods:
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account information | For the duration of the active account | Account Management & Services |
| Financial transaction records (RM) | 7 years after transaction | Legal requirements (PDPA, AML) |
| KYC documents (MyKad, etc.) | 5 years after account closure | Anti-money laundering compliance |
| Support communication logs | 2 years | Referrals & dispute resolution |
| Betting and sports data | 3 years | Analytics & dispute resolution |
| Security & audit logs | 2 years | Security incident investigation |
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
As a Malaysian player using Borneo 77, you hold the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA). We fully respect these rights:
| Your Rights | Description | How to Exercise Your Rights |
|---|---|---|
| Right of Access | Requesting a copy of the personal data we hold about you | Email support@borneo77.my |
| Right to Rectification | Correct inaccurate or outdated data | Through account settings or contact us |
| Right to Erasure | Request deletion of your personal data (subject to legal obligations) | Official email to our privacy team |
| Right to Object to Marketing | Opting out of marketing communications at any time | Click "unsubscribe" in the email or contact us |
| Right to Data Portability | Receiving your data in a structured, machine-readable format | Email support@borneo77.my |
All privacy rights requests will be processed within 14 business days. In complex cases, this period may be extended by up to 30 days with notice to you.
The Borneo 77 platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data belonging to a minor has been collected without our knowledge, the account in question will be closed immediately and all related data deleted as soon as possible. If you believe a minor has registered on our platform, please contact us right away at support@borneo77.my.
The Borneo 77 platform may contain links to third-party services such as live casino game providers or sports odds providers. This Privacy Policy applies solely to the Borneo 77 platform and does not cover those third-party websites or services.
Borneo 77 is not responsible for the privacy practices of third-party websites or services. We encourage you to read the privacy policy of each third-party service you use separately from our platform.
Borneo 77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, Malaysian legal requirements, or technological developments. The "Updated" date at the top of this page will always show the date of the latest amendment.
Any material amendments will be communicated to you via a notice on the Borneo 77 platform and/or an email to the address registered on your account. Continued use of our platform after amendments are published constitutes your acceptance of the updated Privacy Policy.
We recommend reviewing this Privacy Policy periodically. You can bookmark this page for easy reference in the future.
If you have any questions, concerns, or wish to exercise your privacy rights, our team is here to help. We are committed to responding to every privacy-related enquiry thoroughly and within the stipulated timeframe.
For specific enquiries regarding your rights under Malaysia's PDPA, or to file a formal complaint about how we handle your data, please set your email subject to "Personal Data Request — [Your Full Name]" so we can process your request more efficiently.
With high-grade data protection and full PDPA compliance, you can play with complete peace of mind at Borneo 77. Register now and enjoy a safe, responsible Sports Betting, live casino and e-sports experience.
Your data is protected with 256-bit SSL encryption. For players aged 18 and above only. Responsible Gaming