BORNEO 77 OFFICIAL DOCUMENT

Borneo 77 Terms & Conditions — Malaysia Betting Platform Terms of Use

Please read these Terms & Conditions carefully before using the Borneo 77 platform. This document outlines your rights and responsibilities as a user, as well as our commitments to you.

Last updated: 1 January 2026  |  Bahasa Melayu (ms-MY)

Key Principles of Borneo 77 Terms & Conditions

A summary of six key things you should know before getting started

Member Eligibility

Only players aged 18 and above who are Malaysian citizens or residents are eligible to register and use the Borneo 77 platform. Each individual is permitted one account only.

Deposits & Withdrawals

Minimum deposit of RM 30 via Touch 'n Go, GrabPay, DuitNow, or FPX. Withdrawals are processed within 15–30 minutes. All transactions must use a payment method registered in your own name.

Bonus & Promotion Terms

All bonuses are subject to clearly stated rollover requirements. Promotion abuse — including using multiple accounts to claim bonuses — will result in bonus cancellation and account suspension.

Security & Verification

Borneo 77 reserves the right to request identity verification documents (KYC) at any time. Failure to submit the required documents within the stipulated timeframe may result in a temporary hold on withdrawals.

Account Termination

Borneo 77 reserves the right to suspend or terminate any account that violates these Terms, engages in fraud, money laundering, or any activity that undermines the integrity of the platform, without prior notice.

Responsible Gambling

We are committed to responsible gambling. Players can set deposit limits, request a self-exclusion or seek assistance through the Responsible Gaming us at any time.

1Introduction & Acceptance of Terms

Welcome to Borneo 77, an online betting platform operated to serve the needs of Malaysian players. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and Borneo 77 ("Platform", "we", "us").

By accessing, registering for, or using the Borneo 77 platform — whether via the website, mobile app, or any related service — you acknowledge that you have read, understood, and agree to be fully bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our platform immediately.

These Terms are to be read together with Privacy Policy and Responsible Gambling Policy Borneo 77, all of which together form the entire agreement between you and our platform.

2Member Eligibility & Registration

2.1 Age Requirement

The Borneo 77 platform is exclusively for individuals aged 18 and above. We take this obligation very seriously. Any attempt by an underage individual to register or use our platform is strictly prohibited and will result in immediate account termination, with any balance or winnings in the account forfeited.

2.2 Geographic Restrictions

Borneo 77's services are offered to users accessing the platform from Malaysia. You are responsible for ensuring that your use of an online betting platform is lawful under the laws and regulations of your place of residence.

2.3 One Account Limit

Each individual is only permitted to hold one (1) active account at Borneo 77. Holding more than one account — whether in your own name or using another person's details — is a serious violation of these Terms. If duplicate accounts are detected, all accounts involved will be suspended and any balances held within them may be forfeited.

  • Registration information must be accurate, complete, and up to date.
  • You may not register using another person's identity or personal information.
  • Borneo 77 reserves the right to decline any registration application without providing a reason.
  • Accounts that have been inactive for 12 consecutive months may be automatically closed after prior notice has been given.

3User Account & Responsibilities

3.1 Password Security

You are solely responsible for keeping your Borneo 77 username and password secure. Do not share your login credentials with anyone — including family members. Borneo 77 will not be held liable for any losses resulting from unauthorised access to your account due to your own negligence.

If you suspect your account has been accessed without authorisation, contact Borneo 77's support team immediately via live chat or email at support@borneo77.my. We will assist you in securing your account.

3.2 Identity Verification (KYC)

Borneo 77 reserves the right to request identity verification documents at any time, particularly before processing withdrawals above a certain amount. Required documents may include:

  • Malaysian Identity Card (MyKad) — both sides
  • Proof of current address (utility bill or bank statement dated within the last 3 months)
  • Bank statement or e-wallet screenshot used for the deposit
  • Selfie holding your MyKad (required in certain cases)

Failure to submit the required documents within 7 working days may result in your withdrawal being delayed. All documents are handled in accordance with Privacy Policy us.

4Deposits, Withdrawals & Financial Transactions

4.1 Accepted Payment Methods

Borneo 77 only accepts legitimate payment methods recognised in Malaysia. Currently accepted payment methods are:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost
  • ShopeePay
  • DuitNow (Instant Transfer)
  • FPX — Maybank2u, CIMB Clicks, RHB Now, Bank Islam, Hong Leong Connect

All deposits and withdrawals must be made using a payment method registered in your own name. Borneo 77 does not accept third-party payments. Any attempt to use another person's account for deposits or withdrawals will result in the transaction being declined and your account being investigated.

4.2 Deposit & Withdrawal Limits

  • Minimum deposit: RM 30 per transaction
  • Minimum withdrawal: RM 50 per transaction
  • Deposit processing time: instant to 5 minutes
  • Withdrawal processing time: 15 to 30 minutes (subject to KYC verification)
  • Daily withdrawal limit: RM 50,000 (subject to review upon request)

4.3 Transaction Fees

Borneo 77 does not charge any hidden fees for standard deposits or withdrawals. However, your e-wallet provider or bank may apply their own charges in accordance with their policies. Please check with your payment provider before making a transaction.

4.4 Unclaimed Funds

Account balances that remain unused for 12 consecutive months with no betting activity or login may be classified as unclaimed funds. Borneo 77 will send a notice to your registered email address before any action is taken.

5Betting & Game Rules

5.1 Betting Results

All bet outcomes on Borneo 77 are final once confirmed by the system. This includes sports betting on Malaysia Super League football, EPL, BWF badminton, MPL Malaysia esports, as well as all Live Casino games and slots. We use independently audited random number generators (RNG) across all casino games to ensure fairness.

5.2 Invalid Bets

Borneo 77 reserves the right to void any bet if:

  • There is a technical error or obvious odds misquote
  • A match that has been postponed, cancelled or officially relocated
  • There is evidence of match manipulation or score fixing
  • Bets placed after the actual result is already known (late bet)
  • Use of automated software or bots to place bets

5.3 Bet Disputes

If you are dissatisfied with the outcome or settlement of a bet, you may submit a formal complaint via email to support@borneo77.my within 7 days of the decision date. All complaints will be investigated and responded to within 5 business days.

Settlement decisions made by the Borneo 77 team upon completion of an investigation are final and binding on both parties.

6Bonuses, Promotions & Rollover Terms

6.1 Bonus Offers

Borneo 77 offers a variety of promotions from time to time — including welcome bonuses for new members, weekly cashback, odds boosts for selected Malaysia Super League and badminton matches, and a loyalty programme for active members. All promotions are subject to specific terms and conditions stated on their respective promotion pages.

6.2 Rollover Requirements

All bonuses received at Borneo 77 are subject to rollover requirements before any winnings derived from those bonuses can be withdrawn. The rollover requirement, minimum bet amount, and bonus validity period will be clearly stated in each promotion's terms. As a general example:

  • A bonus with a 5x rollover means you must place bets totalling 5 times the bonus amount before any associated winnings can be withdrawn.
  • Cancelled or void bets, or bets placed at odds below the minimum threshold, will not count toward rollover calculations.
  • Bonuses that have not met the rollover requirements cannot be withdrawn and will be forfeited if a withdrawal is attempted prematurely.

6.3 Bonus Abuse Prohibition

Borneo 77 has a sophisticated bonus abuse detection system. The following actions are considered abuse and may result in account termination and forfeiture of all balances and bonuses:

  • Opening multiple accounts to claim the welcome bonus more than once
  • Betting on both sides of the same match using multiple accounts
  • Using automated software or methods to manipulate the bonus system
  • Colluding with other players to manipulate casino game outcomes

7Fraud, Security & Prohibited Activities

Borneo 77 maintains a zero-tolerance policy toward fraud, money laundering and any other illegal activities. We cooperate fully with the relevant Malaysian authorities where there is evidence of criminal activity involving the use of our platform.

The following actions are strictly prohibited and may result in a report being filed with the relevant authorities:

  • Using the Borneo 77 platform for money laundering purposes
  • Using a stolen or borrowed credit card or bank account without authorization
  • Providing false personal information during registration or the KYC process
  • Using a VPN or other software to conceal your actual location in order to bypass geographic restrictions
  • Any form of hacking or cyberattack against Borneo 77's systems

Borneo 77 uses real-time fraud detection technology. All transactions are automatically monitored for suspicious patterns.

8Privacy & Personal Data Protection

Borneo 77 is committed to protecting the privacy and personal data of all members. The collection, storage, and use of your personal data is handled in accordance with our Privacy Policy our detailed policy, which complies with Malaysia's Personal Data Protection Act 2010 (PDPA).

In summary, Borneo 77:

  • Not selling or sharing your personal data with third parties without your consent
  • 256-bit SSL encryption is used to protect all communications and transactions
  • Storing your data on protected servers accessible only to authorised personnel
  • Entitling you to request access to, correction of, or deletion of your personal data

9Intellectual Property

All content on the Borneo 77 platform — including but not limited to logos, trademarks, interface designs, graphics, text, software code, and game content — is the exclusive property of Borneo 77 or its licensors. These rights are protected under Malaysian law and applicable international laws.

You are not permitted to copy, modify, distribute, republish, display, or exploit any part of our platform's content without explicit written consent from Borneo 77.

10Limitation of Liability

To the extent permitted by applicable Malaysian law, Borneo 77 is not liable for:

  • Any financial losses incurred from betting activity on our platform
  • Service disruptions due to system maintenance, technical issues, or circumstances beyond our control (force majeure)
  • Indirect, incidental, or consequential losses arising from use of the platform
  • Content or links from third-party websites that may be referenced on our platform

Borneo 77's maximum liability to you under any circumstances shall not exceed the total active deposit balance in your account at the time the incident occurred.

11Responsible Gambling

Borneo 77 takes our social responsibility very seriously. We believe gambling should remain a form of entertainment — not a way to solve financial difficulties or life pressures. We provide the following tools to help you stay in control:

  • Deposit Limit: Set your own daily, weekly or monthly deposit limits through your account settings.
  • Temporary Self-Suspension: Suspend your account for 24 hours, 7 days, or 30 days whenever you need a break.
  • Permanent Self-Exclusion: Close your account permanently if you feel that gambling is having a negative impact on your life.
  • Reality Check: Set a session time reminder that will appear during your gameplay.

If you or someone you care about needs help with a gambling problem, please visit our Responsible Gaming us for further resources and information.

12Amendments to Terms & Conditions

Borneo 77 reserves the right to modify, update or replace any part of these Terms at any time at our sole discretion. You will be notified of any material changes through:

  • A notice prominently displayed on the platform's homepage
  • An email notification sent to the registered email address on your account
  • An in-account notice displayed upon your next login

Your continued use of the Borneo 77 platform following the publication of any amendments will be considered your acceptance of the revised Terms. The "Last Updated" date at the top of this document will always reflect the date of the most recent revision.

13Laws & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms, the use of the Borneo 77 platform, or the relationship between you and Borneo 77 shall first be resolved through good-faith negotiation. If no resolution can be reached through negotiation, the dispute will be referred to the exclusive jurisdiction of a competent court in Malaysia.

You hereby agree to submit to the personal jurisdiction of those courts and waive any objection to such jurisdiction or venue.

14Contact Us

If you have any questions, concerns or feedback regarding these Terms & Conditions, our team is here to help:

Support Email
support@borneo77.my
Live Chat
Available 24/7 on the platform

The Borneo 77 support team operates 24 hours a day, 7 days a week, including Malaysian public holidays. We respond to email enquiries within 24 working hours.

Ready to Get Started with Borneo 77?

Now that you're familiar with our Terms & Conditions, you're all set to enjoy the best Sports Betting, Live Casino and e-sports experience in Malaysia. Sign up for free and claim your welcome bonus today.

For players aged 18 and above only. Bet responsibly. Responsible Gaming

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